Process Intervention

Workgroups and teams don’t always perform at the level one might expect given the talents of the individual members. Sometimes performance issues have obvious causes, such as personality conflicts; but, often the root causes aren’t so readily apparent. By getting below the surface of conscious awareness, the PD can uncover hidden causes of problems in team dynamics and performance. When workgroups or teams are not performing at the level expected, the PD can be used as an intervention technique:

help teams get “unstuck”
uncover and address unconscious stumbling blocks/resistance
facilitate the creative process/creative problem solving
reveal intuitive evaluations of solutions/plans/strategies